Customer Support

We're here to help you with any questions or concerns about Growell Money. Our dedicated support team is available 24/7 to provide assistance and ensure you have the best gaming experience possible.

24/7 Live Chat Support

Get instant help from our dedicated support team. Our live chat is available around the clock to assist you with any questions or issues you may have with your Growell Money account.

  • Instant responses to your queries
  • Multilingual support in English and Hindi
  • Technical assistance for platform issues
  • Account verification and security help
Start Live Chat

Email Support

For detailed inquiries or when you need to attach documents, our email support team is ready to help. We typically respond within 2-4 hours during business hours.

General Support: [email protected]

Technical Issues: [email protected]

Account Issues: [email protected]

Payment Support: [email protected]

Send Email

Phone Support

Speak directly with our support team for urgent matters or when you prefer voice communication. Our phone support is available during business hours.

Support Hotline: +91-XXX-XXXX-XXX

Hours: 9:00 AM - 9:00 PM (IST)

Emergency: Available 24/7 for critical issues

Call Now

FAQ & Help Center

Find quick answers to common questions in our comprehensive FAQ section. Our help center contains detailed guides and troubleshooting information.

  • Account registration and verification
  • Payment methods and transactions
  • Gaming rules and procedures
  • Security and privacy information
Browse FAQ

Common Support Topics

Account Management

  • Account registration and verification
  • Password reset and security
  • Profile updates and preferences
  • Account closure and data deletion

Payment & Transactions

  • Deposit methods and limits
  • Withdrawal processing and timelines
  • Transaction history and receipts
  • Payment verification and security

Gaming Support

  • Game rules and instructions
  • Technical issues and troubleshooting
  • Fair play and dispute resolution
  • Responsible gaming tools

Technical Support

  • Browser compatibility issues
  • Mobile app support
  • Performance optimization
  • Security and privacy concerns

Response Times

Live Chat

Immediate response during business hours

Email Support

2-4 hours during business hours

Phone Support

Immediate during business hours

Emergency Issues

24/7 priority support